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The Human relations Theory

  • In managing human resources, the human relations are stronger than strict rules and regulations.
  • The scale of attention and the relationship paid by the employers for their employees is more important than formal supervisory and more control type atmospheres.
  • The self-help, mutual cooperation, improving attitude, developing formal and informal relationship are some of the ingredients for developing human relations.
  • Barnard, Follet’, Mayo and Maslow were the main contributors of this school.
  • Maund denotes that Mayo’s (1880-1949) Hawthorne study (1924-1936) which was carried out at Hawthorne Work Plant at Chicago on the productivity growth over effect of lighting resulted that social interaction motivated workers hence it caused their productivity increased.
  • Hawthorne study concludes that personnel cannot be taken as individuals in isolation; hence they have to be deployed as groups.
  • The work place environment should be very conducive for spending both mental and physical labour.
  • Mental and physical comforts of human resource are more important than monetary incentives.
  • Unofficial group and their behaviour is more significance than officially appointed groups e.g. various committees and therefore managers should fulfill the social needs of employees continuously.
  • In HRM perspectives, the underlying principles related to Mayo’s theory are human relations, attitudes, teamwork and the recognition of man as a very dignified social being in the social milieu.
  • Maslow’s hierarchical needs of human beings are a landmark in the history of HRM and motivation theories.
  • Noteworthy features of Maslow’s theory conveys an idea to managers that human needs are different from person to person, place to place, and human needs have to be satisfied step by step mostly physiological needs are belonging to worker category and esteem needs and self-actualization needs are pursued if only the other human needs are satisfied.
  • Since library professionals are a group of high academic pursuits, they naturally feel for mutuality, friendship, brotherhood, self-help and cordiality.
  • They possess social needs and self-actualization needs, particularly library managers.
  • From the above account, it can be discerned that near extrovert attitudes is not sufficient to give proper meanings to HRM theories but to go beyond the realm of behaviourism.
  • Here one is concerned with the human relationship which is impregnated with human values and sentiments.
  • Man is not a machine neither for that matter is he or she an animal but something higher and virtuous.

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